OVHcloud Network Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
FS#13699 — switch_94.23.244.246
Incident Report for Network & Infrastructure
Resolved
The switch has crashed and rebooted by itself.


Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: System previously crashed with the following message:
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: Crash info file is flash:/crashinfo/crashinfo_1
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED:
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: C2950 Software (C2950-I6Q4L2-M), Version 12.1(22)EA13, RELEASE SOFTWARE (fc2)
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: Technical Support: http://www.cisco.com/techsupport
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: Compiled Fri 27-Feb-09 22:20 by amvarma
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: Signal = 10, Code = 0x8, Uptime 16w3d
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: r0: 00000000, AT: 00000000, v0: 0000001B, v1: FFFFFFFF
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: a0: A08D3891, a1: 00000070, a2: 00000000, a3: 00000001
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: t0: 00000038, t1: 1000E701, t2: 10000000, t3: FFFF00FF
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: t4: 802D5DD8, t5: 80E10ED0, t6: 80E10ECC, t7: 80E10EC8
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: s0: 00000000, s1: 00000000, s2: 00000000, s3: 00000001
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: s4: 808819B0, s5: 80DF1878, s6: 00000001, s7: 806F0000
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: t8: 80E10F38, t9: 00000000, k0: 00000000, k1: 00000000
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: gp: 807E7860, sp: 80E1DA00, s8: 80860000, ra: 8046A7CC
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: EPC: 8046A7CC, ErrEPC: 7FEFFEEF, BadVA: 0x000000CC, SREG: 1000E703
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: Cause: 0x00000008 (code 2): TLB (load or ifetch) exception
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: Signal 10, Exception code (0x0008)!
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED:
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: Frame 00: SP = 0x80E1DA00 PC = 0x8046A7CC
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: Frame 01: SP = 0x80E1DA48 PC = 0x80461920
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: Frame 02: SP = 0x80E1DA68 PC = 0x8014D368
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: Frame 03: SP = 0x80E1DAF8 PC = 0x801502F0
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: Frame 04: SP = 0x80E1DB50 PC = 0x8014E288
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: Frame 05: SP = 0x80E1DB68 PC = 0x8015CDB8
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: Frame 06: SP = 0x80E1DBC8 PC = 0x801BEADC
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: Frame 07: SP = 0x80E1DBE0 PC = 0x801BEAC8
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED:
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED:
Jun 20 11:09:01 GMT: %PLATFORM-1-CRASHED: -Traceback= 8046A7CC 80461920 8014D368 801502F0 8014E288 8015CDB8 801BEADC 801BEAC8

120 seconds downtime.

We will change the switch.

Update(s):

Date: 2015-06-22 09:19:03 UTC
Switch replaced.

Date: 2015-06-22 09:18:51 UTC
There's been an incident on switch_94.23.244.246
which manages rack 26B06 in RBX2

Start: 12.07 GMT+1
End: 12.08 GMT+1

Number of impacted servers: 21
Number of impacted IPs: 21


20/6/2015 12:07:15 rbx g1 switch_94.23.244.246 breakdown
vlan_944_vss-2/2b-6k 23 79.594 % (amp: 45.394 %) 95.118 % (amp: 100.000 %)
router_vss-2/2b-6k 23 73.161 % (amp: 21.667 %) 80.187 % (amp: 1.702 %)
datacenter_rbx2 23 60.860 % (amp: 6.806 %) 63.533 % (amp: 1.290 %)
Posted Jun 22, 2015 - 09:17 UTC