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FS#8563 — FS#12432 — UPS 5

Attached to Project— Datacenters
Incident
Roubaix 4
CLOSED
100%
Following several minor errors on the bypass, we asked the manufacturer of the UPS to intervene and check the equipment.
Currently, the UPS seems unable to bypass automatically.

The manufacturer teams and their BE are investigating this problem that seems exceptional.
The situation is currently stable.
Date:  Friday, 13 February 2015, 06:46AM
Reason for closing:  Done
Comment by OVH - Wednesday, 04 February 2015, 01:05AM

The manufacturer had some issues facing this problem.
We are looking for a fix and preparing in parallel an alternative solution.


Comment by OVH - Wednesday, 11 February 2015, 08:23AM

We have implemented an action plan to take over the load of the UPS on a temporary one on hot swap.
The preparatory work is completed. The operation will begin tonight at 3am.


Comment by OVH - Wednesday, 11 February 2015, 12:44PM

Work is complete. Everything went as planned.


Comment by OVH - Friday, 13 February 2015, 06:46AM

All bypass module cards eventually have been changed after 2 inadequate attempts.
The UPS is in good working status.