OVHcloud Network Status
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- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
FS#12316 — 37.187.16.0/24 - rack G102B03
Incident
Report for Network & Infrastructure
Resolved
We have strange latency on the the switch configured on rack G102B03.
There are errors on the 2 uplinks.
If I shut the uplink in question, the port switches to DISABLE on the switch but the port remains up on the FEX (!).
We are testing the chain on the line: ports/cables.optics to determin the cause.
Servers ping continue to PING as normal.
Update(s):
Date: 2015-01-07 06:43:43 UTC
Replacement with spare is done, it has corrected the problems.
The old switch was well wobbly.
Date: 2015-01-06 23:42:37 UTC
Hard reboot is useless, we still have the same behaviour.
PS:
When we shut the switch port, n5 port remains UP as well as Port-channel,it blackhole trafic that goes through this link during ~1min while PO is down.
We will replace the switch by a spare.
Date: 2015-01-06 23:40:03 UTC
We will reboot the switch electrically.
Date: 2015-01-06 15:16:04 UTC
We determined that the switch is posing the issue.
We do not see any problems on the client. We are going to hard reboot tonight between 10 PM and 11 PM and will change to a spare if required.
There are errors on the 2 uplinks.
If I shut the uplink in question, the port switches to DISABLE on the switch but the port remains up on the FEX (!).
We are testing the chain on the line: ports/cables.optics to determin the cause.
Servers ping continue to PING as normal.
Update(s):
Date: 2015-01-07 06:43:43 UTC
Replacement with spare is done, it has corrected the problems.
The old switch was well wobbly.
Date: 2015-01-06 23:42:37 UTC
Hard reboot is useless, we still have the same behaviour.
PS:
When we shut the switch port, n5 port remains UP as well as Port-channel,it blackhole trafic that goes through this link during ~1min while PO is down.
We will replace the switch by a spare.
Date: 2015-01-06 23:40:03 UTC
We will reboot the switch electrically.
Date: 2015-01-06 15:16:04 UTC
We determined that the switch is posing the issue.
We do not see any problems on the client. We are going to hard reboot tonight between 10 PM and 11 PM and will change to a spare if required.