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FS#8215 — FS#12087 — sw.178.33.60.248/249

Attached to Project— Network
Incident
Roubaix 2
CLOSED
100%
The two switches sw.37.187.78.248 and sw.37.187.78.249 have spontaneously
rebooted that was caused by a known bug on our services and have already contacted
the supplier.

A new version is soon to come out and fix this
dysfunction.


Date:  Monday, 24 November 2014, 15:44PM
Reason for closing:  Done
Comment by OVH - Monday, 24 November 2014, 13:32PM

We have had a new reboot of the pair. We are looking for the origin of the problem.


Comment by OVH - Monday, 24 November 2014, 13:35PM

We have not been able to determine the root cause, which "triggers"
the bug in this case. Nevertheless, we are currently preparing the
pair of switches involved so that if new crash, they
will reboot in a newer OS version. This new version in should fix the bug.

In case of new crash, there will be downtime that may be lengthy as we update each FEX.


Comment by OVH - Monday, 24 November 2014, 14:50PM

We have updated the switches with the latest version.


Comment by OVH - Monday, 24 November 2014, 15:39PM

The master switch has been updated. It is reloaded and it is
currently updating all the FEX. The operation has been carried out hot.


Comment by OVH - Monday, 24 November 2014, 15:40PM

A+ The FEX have been updated. We are updating the B.


Comment by OVH - Monday, 24 November 2014, 15:41PM

The pair have been updated.

We are waiting for the version which will
definitively correct the bug that concerns us.