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FS#7703 — FS#11589 — gra-3a-a9

Attached to Project— Network
Incident
Gravelines
CLOSED
100%
The router is inaccessible, there is no impact on traffic.
The add/edit for IP FO or virtual mac are impacted.
Date:  Wednesday, 17 September 2014, 04:53AM
Reason for closing:  Done
Comment by OVH - Tuesday, 16 September 2014, 07:51AM

The limit of connections on the router has been reached, many session were "Stuck"
We made a switchover on the 2nd RSP.

We have access to the router.


Comment by OVH - Tuesday, 16 September 2014, 07:54AM

We have reloaded the first RSP, but it blocks on mgmt interface configuration (for no clear reason).
Details
--------
Current active rmf state: 4 (I_READY)
<jid> <node> <name> Reason for standby not ready
162 0/RSP0/CPU0 cfgmgr-rp Management interface configuration not yet applied
Not ready set Mon Sep 15 20:57:28 2014: 10 minutes ago

Current active rmf state for NSR: Ready
All standby not-ready NSR bits clear - standby should be NSR-ready

There fore, we can not commit configurations.

We unclipped the chassis card to allow the robot to work.
We will investigate with Cisco.

The problem of bonded session and the problem of mgmt interface configuration does not seem related.


Comment by OVH - Tuesday, 16 September 2014, 14:05PM

To implement redundancy between the 2 RSPs, we will update RSP1 to 5.1.3.

During the update, the traffic will be rooted via gra-3b-a9.


Comment by OVH - Tuesday, 16 September 2014, 14:05PM

The rooter is isolated. We are updating it.


Comment by OVH - Tuesday, 16 September 2014, 14:06PM

The update is now complete.

Following this update, there is an error with a 24*10G card:
LC/0/0/CPU0:Sep 16 11:25:20.760 : prm_server_ty[300]: %PLATFORM-NP-0-INIT_ERR : Device BST memory test failure 0x80001760 on NP channel 5 external search memory, memory ID 0
LC/0/0/CPU0:Sep 16 13:30:03.874 CEST: prm_server_ty[300]: %PLATFORM-NP-0-INIT_ERR : Device BST memory test failure 0x80001760 on NP channel 5 external search memory, memory ID 0
LC/0/0/CPU0:Sep 16 13:43:36.711 CEST: prm_server_ty[300]: %PLATFORM-NP-0-INIT_ERR : Device BST memory test failure 0x80001760 on NP channel 5 external search memory, memory ID 0

We will organise for the card to be replaced.


Comment by OVH - Wednesday, 17 September 2014, 04:44AM

The card has been replaced.


We will resume traffic on gra-3a-a9.


Comment by OVH - Wednesday, 17 September 2014, 04:48AM

The traffic we reset on gra-3a-a9.
We din't notice any CRC!


--
The Network Team (Always there to protect OVH network).