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FS#768 — FS#4807 — UPS4

Attached to Project— Datacenters
Incident
Roubaix 2
CLOSED
100%
We had an incident on the UPS (restarting). Half of the rooms 22 and 23 at Roubaix2 were impacted. The power supply of the servers was
fixed.
Date:  Monday, 08 November 2010, 17:50PM
Reason for closing:  Done
Comment by OVH - Monday, 08 November 2010, 11:03AM

A human error is at the origin of the problem. The technician of the manufacturer
(EATON) was doing a standard maintenance of the UPS. Apparently, it seems that he
forgot to by-pass manually the UPS before turning it off for the maintenance.

...

The teams are in the rooms in order to re-put the servers in a working order.


Comment by OVH - Monday, 08 November 2010, 13:30PM

It is still down:

Room 23 :
11 kimsufi
85 serveurs
957 rps

Room 22 :
19 kimsufi
50 serveurs
88 rps