OVHcloud Network Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
FS#4716 — th2-1-6k
Scheduled Maintenance Report for Network & Infrastructure
Completed
The router has rebooted. We seek the origin of the problem.

Update(s):

Date: 2010-10-20 06:08:34 UTC
Course result: 1 card sup 720 BXL was broken and 1 optical xenpack DWDM was dead.

We are going to clean asap the static configuration of routers' setting in order to isolate a router without incident on the routing.


Date: 2010-10-20 00:31:02 UTC
The router is online, the traffic is recovered normally. Only 2 links down to th1 are not remounted correctly.


Date: 2010-10-19 23:46:28 UTC
Technicians are ready. We are replacing the card.



Date: 2010-10-19 20:51:05 UTC
We rerouted SFR via TATA and Numericable via Telia.
The situation is now stable.

Our technician should arrive around 0h30 to P19 and
we should begin to intervene at 1h in the morning.




Date: 2010-10-19 20:48:15 UTC
The router is \"off\"...

Date: 2010-10-19 20:47:33 UTC
The routes are normally coming from the route reflector, but it
remains static routes on the router. The isolation has caused
breakdown for certain destinations. We have just reintroduced the
router in the backbone.

They cut the electrical router in 10 minutes.

We must have the spare card in th2 at 0.30am.

Date: 2010-10-19 20:35:11 UTC
We have just isolate the router from the backbone. The traffic goes
through the other routers as normal.




Date: 2010-10-19 20:33:38 UTC
The router crashes every 15 minutes exactly. We think
that it is a problem of sup. We check the spare stock...



Date: 2010-10-19 19:08:13 UTC
Third reboot, we have been able to recuperate the crashinfo in order to learn more.



Date: 2010-10-19 18:53:04 UTC
The router is down again.
Posted Oct 19, 2010 - 18:52 UTC