rssLink RSS for all categories
 
icon_red
icon_green
icon_red
icon_red
icon_blue
icon_green
icon_green
icon_red
icon_red
icon_red
icon_orange
icon_green
icon_green
icon_green
icon_green
icon_blue
icon_green
icon_orange
icon_red
icon_green
icon_red
icon_red
icon_green
icon_red
icon_red
icon_red
icon_red
icon_orange
icon_green
 

FS#675 — FS#4716 — th2-1-6k

Attached to Project— Network
Maintenance
Whole Network
CLOSED
100%
The router has rebooted. We seek the origin of the problem.
Date:  Wednesday, 20 October 2010, 08:08AM
Reason for closing:  Done
Comment by OVH - Tuesday, 19 October 2010, 20:53PM

The router is down again.


Comment by OVH - Tuesday, 19 October 2010, 21:08PM

Third reboot, we have been able to recuperate the crashinfo in order to learn more.


Comment by OVH - Tuesday, 19 October 2010, 22:33PM

The router crashes every 15 minutes exactly. We think
that it is a problem of sup. We check the spare stock...


Comment by OVH - Tuesday, 19 October 2010, 22:35PM

We have just isolate the router from the backbone. The traffic goes
through the other routers as normal.



Comment by OVH - Tuesday, 19 October 2010, 22:47PM

The routes are normally coming from the route reflector, but it
remains static routes on the router. The isolation has caused
breakdown for certain destinations. We have just reintroduced the
router in the backbone.

They cut the electrical router in 10 minutes.

We must have the spare card in th2 at 0.30am.


Comment by OVH - Tuesday, 19 October 2010, 22:48PM

The router is "off"...


Comment by OVH - Tuesday, 19 October 2010, 22:51PM

We rerouted SFR via TATA and Numericable via Telia.
The situation is now stable.

Our technician should arrive around 0h30 to P19 and
we should begin to intervene at 1h in the morning.



Comment by OVH - Wednesday, 20 October 2010, 01:46AM

Technicians are ready. We are replacing the card.


Comment by OVH - Wednesday, 20 October 2010, 02:31AM

The router is online, the traffic is recovered normally. Only 2 links down to th1 are not remounted correctly.


Comment by OVH - Wednesday, 20 October 2010, 08:08AM

Course result: 1 card sup 720 BXL was broken and 1 optical xenpack DWDM was dead.

We are going to clean asap the static configuration of routers' setting in order to isolate a router without incident on the routing.