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FS#6071 — FS#9978 — LNS Paris

Attached to Project— ADSL / SDSL
Incident
Backend / Core
CLOSED
100%
The lns-1-par is crashing in loop, we are investigating the cause of the problem.
Date:  Tuesday, 21 January 2014, 10:21AM
Reason for closing:  Done
Comment by OVH - Wednesday, 08 January 2014, 09:25AM

The OSPF process is crashing in loop, now the LNS is unstable.
We are still searching for the cause of the problem.


Comment by OVH - Wednesday, 08 January 2014, 15:06PM

The probleme persists, we have shut down the Paris LNS collect.
The sessions have been mounted on the backup LNS.


Comment by OVH - Monday, 20 January 2014, 14:41PM

We're replacing a card on the LNS. The intervention is in progress.


Comment by OVH - Monday, 20 January 2014, 16:00PM

We will insert the new card into the chassis..


Comment by OVH - Monday, 20 January 2014, 16:01PM

unlocking sfr collect port..


Comment by OVH - Monday, 20 January 2014, 16:33PM

We have moved all the new connections to the new card "1 by 1 to avoid interruption of service", everything is up now.


Comment by OVH - Monday, 20 January 2014, 18:53PM

We are monitoring the status of the service.
If there's nothing to report, we will switch the customers back to the Paris LNS this Tuesday 2014-01-21 at 0:30.
A few minutes downtime is to be expected, will the PPP session is reset on the Paris LNS.


Comment by OVH - Tuesday, 21 January 2014, 01:43AM

Sessions are forwarded to the Paris LNS.
We are monitoring the service status.