rssLink RSS for all categories
 
icon_red
icon_green
icon_red
icon_red
icon_blue
icon_green
icon_green
icon_red
icon_red
icon_red
icon_orange
icon_green
icon_green
icon_green
icon_green
icon_blue
icon_green
icon_orange
icon_red
icon_green
icon_red
icon_red
icon_green
icon_red
icon_red
icon_red
icon_red
icon_orange
icon_green
 

FS#605 — FS#4652 — var-1-6k/PLIX

Attached to Project— Network
Incident
Whole Network
CLOSED
100%
We have got a problem on the port-channel Amsterdam<>Warsaw and that towards PLIX. Probably, these problems are caused by a hardware problem on the card #3 of our network at Warsaw. We will restart this card.
Date:  Thursday, 07 October 2010, 00:14AM
Reason for closing:  Done
Comment by OVH - Wednesday, 29 September 2010, 12:38PM

The traffic is well balanced again. We will keep an eye on this card.
If the problem starts again, we will change it.


Comment by OVH - Wednesday, 29 September 2010, 12:39PM

The problem continues. We will reload the card. If this continues,
we will change it.


Comment by OVH - Wednesday, 29 September 2010, 17:10PM

We have deactivated the card #3 awaiting to receive
the new one. We have diminished the BGP weight of
PLIX and we rerouted the AS via DECIX or AMSIX.


Comment by OVH - Thursday, 30 September 2010, 12:09PM

We will proceed to the replacement of the card in about 15min.


Comment by OVH - Sunday, 03 October 2010, 17:13PM

The replacement was done. The service is again optimal.


Comment by OVH - Sunday, 03 October 2010, 17:14PM

We remark the same problem on the card #3 even after
the card change.

We have cut off the card #3.

We will update the router.


Comment by OVH - Sunday, 03 October 2010, 19:33PM

It seems that there are errors in the PLIX on the reception of packets
coming from OVH . We actually don't see any errors.

Well , we're on the good track ...

Port Rx Error Monitor Sun Oct 3
16:32:49 2010
Port Link Rx Rx Rx Rx Rx Rx
Rx
State Crc Over Under Frag Jabber Align
Lost
================================================================================
PLIX-OVH> A 482794159 4953587 0 0 0 0
0

Port Tx Error Monitor Sun Oct 3
16:33:26 2010
Port Link Tx Tx Tx Tx Tx
Tx
State Coll Late coll Deferred Errors Lost
Parity
================================================================================
PLIX-OVH> A 0 0 0 0 0
0

--------------------------------------


Comment by OVH - Sunday, 03 October 2010, 23:57PM

The PLIX team has changed the Xenpack on our server.
The problem is not fixed but there is less errors

We are going to remove the second 10G from production
in order to fix the problem.


Comment by OVH - Wednesday, 06 October 2010, 18:27PM

The fiber was cleaned and the fiber connections were verified. We will reinstate the 2nd port.


Comment by OVH - Thursday, 07 October 2010, 00:14AM

We re-pass the PLIX to a normal priority.