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FS#5495 — FS#9416 — HAU59

Attached to Project— ADSL / SDSL
Incident
Backend / Core
CLOSED
100%
We have a problem on the hau59 optic loop.
The DSLAM is not accessible at the moment.
The issue is currently being analysed.

The hau59 lines are synchronised but there is no connection.
Date:  Friday, 27 September 2013, 16:52PM
Reason for closing:  Done
Comment by OVH - Friday, 27 September 2013, 12:09PM

A team in currently on site.


Comment by OVH - Friday, 27 September 2013, 12:38PM

We found a cut on the 7km fibre, 3km from the MDF.
The fibre maintenance team will arrive at 13:30.


Comment by OVH - Friday, 27 September 2013, 15:03PM

The teams are still investigating.


Comment by OVH - Friday, 27 September 2013, 16:04PM

The cut has been detected by the fibre operator. The technicians are accessing the optic chamber.


Comment by OVH - Friday, 27 September 2013, 16:52PM

A splicing issue has just been corrected.

The fibre is up again and the MDT is operational.