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FS#5405 — FS#9326 — 5.39.74.0/24

Attached to Project— Dedicated servers
Incident
RBX5
CLOSED
100%
We have an issue on a FEX of this network.

We're investigating.
Date:  Thursday, 12 September 2013, 14:52PM
Reason for closing:  Done
Comment by OVH - Thursday, 12 September 2013, 14:37PM

We're changing the defective FEX.


Comment by OVH - Thursday, 12 September 2013, 14:38PM

The problem will be internal at n5.

2013 Sep 12 12:18:55 sw %ETHPORT-5-IF_SEQ_ERROR: Error ("sequence timeout") communicating with MTS_SAP_IPQOS_MGR for opcode MTS_OPC_ETHPM_BUNDLE_MEMBER_BRINGUP (RID_PORT: Ethernet
1/3) - Ethpm didn't receive a Link UP from the driver on time or had an internal error, check Port Client and Ethpm logs and d
2013 Sep 12 12:19:36 sw %ACLMGR-3-ACLMGR_VERIFY_FAIL: Verify failed: Operation timed out
2013 Sep 12 12:20:01 sw %IM-3-IM_SEQ_ERROR: Error (sequence timeout) while communicating with component <Internal Error> opcode:N/A (for:RID_MODULE: 33)
2013 Sep 12 12:20:01 sw %IM-3-IM_RESP_ERROR: Component MTS_SAP_VMM opcode:MTS_OPC_NULL in vdc:1 returned error:sequence timeout
2013 Sep 12 12:20:01 sw %IM-3-IM_SEQ_ERROR: Error (sequence timeout) while communicating with component <Internal Error> opcode:N/A (for:RID_MODULE: 33)
2013 Sep 12 12:22:48 sw %VMM-2-VMM_TIMEOUT: VDC1: Service SAP 175 for slot 33 timed out in removal sequence


Comment by OVH - Thursday, 12 September 2013, 14:39PM

We're reloading the 2 n5s, one after the other.


Comment by OVH - Thursday, 12 September 2013, 14:51PM

Done.

The FEX is back up on the n5s.


Comment by OVH - Thursday, 12 September 2013, 14:52PM

The infrastructure is now stable.