Web Cloud Status - FS#9063 — Regeneration of corrupted PDFs

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FS#9063 — Regeneration of corrupted PDFs

Incident Report for Web Cloud

Resolved

Generation of PDFs of usage summaries for 1st August 2013 is corrupted.
We are looking for the cause, we will start regenerating them later this morning.

Update(s):

Date: 2013-08-01 14:22:19 UTC
PDF generation is back to normal.

Date: 2013-08-01 14:19:38 UTC
We are proceeding to regenerate the PDFs, which should be finished by the end of the day.

Date: 2013-08-01 14:18:23 UTC
The corruption of the PDFs is linked to our translation module. Corrective measures are in progress.

Posted Aug 01, 2013 - 09:46 UTC