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FS#5133 — FS#9058 — Collect SFR

Attached to Project— ADSL / SDSL
Incident
Backend / Core
CLOSED
100%
There is an issue on the SFR collect throughout France.
The modems are synchronised but there's no connection.
The departements currently recorded are: 41, 45, 51, 77, 78, 95
A ticket has been opened, investigations are in progress on their side.
Date:  Wednesday, 31 July 2013, 19:12PM
Reason for closing:  Done
Comment by OVH - Wednesday, 31 July 2013, 14:59PM

The issue is with our collect operator's router in Valenton.


Comment by OVH - Wednesday, 31 July 2013, 17:45PM

Progressive connection increase from 3:50 p.m. following re routing within SFR IP network
place within the IP network SFR


Comment by OVH - Wednesday, 31 July 2013, 17:46PM

The incident has been resolved since 4.20pm. You might have to restart the modem to get connected.