OVHcloud Web Hosting Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
FS#8815 — Urchin Logs
Incident Report for Web Cloud
Resolved
There is some slowing down in the urchin stats calculations.
We are intervening.

Update(s):

Date: 2013-07-26 08:36:12 UTC
All the stats for June 2013 have been recalculated.

Stats from October 2012 to May 2013 are being transferred.

Date: 2013-07-12 13:33:26 UTC
Stats calculations for June 2013 for domains commencing with a, e, g and p are taking more time than expected, and are still in progress.
For all other domains, stats for June 2013 have been calculated.

For the insertion of stats from October 2012 to May 2013, the operation is in progress but will take several days.

July 2013 stats are being calculated correctly and will continue over the coming days.

Date: 2013-07-04 14:28:25 UTC
Calculations for July 2013 are correct every day.

Calculations for June are being processed. All domains should be done within a few days.

Access to Urchin6 will be possible shortly. All domain statistics will be available in a few days.

Date: 2013-07-01 23:48:01 UTC
Statistic calculation in July 2013 will start from tonight.
In the upcoming days, we will relaunch the statistic calculations for June 2013.
Meanwhile, we will have to reset the history from October 2012 to May 2013. This operation takes several days.


Date: 2013-07-01 08:23:00 UTC
We are still waiting to be able to resolve this problem definitivement. It should be back to normal by the end of the week.


Date: 2013-06-24 23:19:49 UTC
Fixing the issue was a bit delayed, the router will get back to normal within this week.



Date: 2013-06-17 10:32:43 UTC
We have halted stats calculations for domains commencing with these letters
The situation should be back to normal by the end of the week.


Date: 2013-06-17 10:29:36 UTC
The slowing down is affecting domain names that commence with the following letters:

1 a e g h j k p q v y z
Posted Jun 17, 2013 - 09:25 UTC