Get webhook notifications whenever Network & Infrastructure creates an incident, updates an incident, resolves an incident or changes a component status.
Date: 2013-03-20 10:04:43 UTC Links are up. The traffic is back to normal.
Date: 2013-03-19 18:55:53 UTC CNP Transport stated that the team on site has isolated the breaking point and has determined that the deterioration of the fiber has been caused by the installation of a street light. The on-site team is currently assessing the damage to repair.
Date: 2013-03-19 18:54:11 UTC CNP Transports has indicated that the facility engineers will dig up to the external connection box to take the fiber to another location in order to speed up the isolation of the breaking point. Engineers have indicated that it will take about 30 minutes to dig. Meanwhile, a technician is on his way to the other end, the
fiber section should be up soon.
Date: 2013-03-19 18:51:58 UTC ETA given by the technician on site: 45 minutes.
Date: 2013-03-19 16:22:12 UTC Our provider confirms that there is a fibre cut, which is located 62km away from Miami.
Our provider is doing its best for the service to be back to normal ASAP.