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FS#4165 — FS#8099 — Frankfurt <> Brussels

Attached to Project— Network
Incident
Whole Network
CLOSED
100%
We have an incident on the link between Frankfurt and Brussels.

We investigate.
Date:  Thursday, 21 February 2013, 07:22AM
Reason for closing:  Done
Additional comments about closing:  The connection was restored around 00:50 CET .Traffic flows normally again between Roubaix and Frankfurt.
Comment by OVH - Wednesday, 20 February 2013, 23:27PM

Fibre break has been located.


Comment by OVH - Wednesday, 20 February 2013, 23:27PM

The splicing team is on site making preparation to start.


Comment by OVH - Wednesday, 20 February 2013, 23:43PM

We had confirmation of a fiber cut-off between Frankfurt and the site amp Katzenelnbogen in Germany. We have no ETR at this time. Teams of the cable maintainer are trying to find the origin of the cut-off.


Comment by OVH - Wednesday, 20 February 2013, 23:44PM

The fiber cut-off was localized by the teams on the field.


Comment by OVH - Wednesday, 20 February 2013, 23:45PM

The team is ready to start fixing the fiber.


Comment by OVH - Thursday, 21 February 2013, 00:36AM

Repairing has started. No ETR at the moment. Issue has been highly escalated.


Comment by OVH - Thursday, 21 February 2013, 07:20AM

The connection was restored.