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FS#3432 — FS#7379 — bhs-s5-6k

Attached to Project— Dedicated servers
Incident
BHS1
CLOSED
100%
The card has restarted:

Sep 27 13:47:11 GMT: %C6KENV-4-MINORTEMPALARM: module 1 asic-14
temperature crossed threshold #1(=110C). It has exceeded normal
operating temperature range.
Sep 27 13:47:43 GMT: %C6KENV-4-MINORTEMPALARM: module 1 asic-13
temperature crossed threshold #1(=110C). It has exceeded normal
operating temperature range.
Sep 27 13:50:52 GMT: %C6KENV-4-MINORTEMPALARM: EARL 1/0 outlet
temperature crossed threshold #1(=65C). It has exceeded normal operating
temperature range.
Sep 27 13:56:07 GMT: %C6KENV-4-MINORTEMPALARM: module 1 inlet
temperature crossed threshold #1(=60C). It has exceeded normal operating
temperature range.
Sep 27 13:58:45 GMT: %C6KENV-2-MAJORTEMPALARM: module 1 asic-14
temperature crossed threshold #2(=125C). It has exceeded allowed
operating temperature range.
Date:  Wednesday, 24 October 2012, 13:54PM
Reason for closing:  Done
Comment by OVH - Thursday, 27 September 2012, 16:03PM

We have replaced the FAN.


Comment by OVH - Thursday, 27 September 2012, 16:08PM

For the moment the temperature is back to normal:
bhs-s5-6k#sh env temperature
module 1 outlet temperature: 53C
module 1 inlet temperature: 36C
module 1 asic-13 temperature: 76C
module 1 asic-14 temperature: 78C
module 1 EARL outlet temperature: 42C
module 1 EARL inlet temperature: 29C
module 1 EARL device-2 temperature: 53C
module 1 XDB outlet temperature: 52C


Comment by OVH - Thursday, 27 September 2012, 16:09PM

We monitor the evolution of the temperature.


Comment by OVH - Thursday, 27 September 2012, 18:28PM

The currently is currently stable :

modul 1 outlet temperatur: 56C
modul 1 inlet temperatur: 36C
modul 1 asic-13 temperatur: 77C
modul 1 asic-14 temperatur: 78C
modul 1 EARL outlet temperatur: 44C
modul 1 EARL inlet temperatur: 30C
modul 1 EARL device-2 temperatur: 53C
modul 1 XDB outlet temperatur: 55C
modul 1 XDB inlet temperatur: 42C


Comment by OVH - Friday, 28 September 2012, 11:09AM

We monitor the evolution of the temperature.


Comment by OVH - Friday, 28 September 2012, 11:10AM

For the moment the temperature is stable:
module 1 outlet temperature: 56C
module 1 inlet temperature: 36C
module 1 asic-13 temperature: 77C
module 1 asic-14 temperature: 78C
module 1 EARL outlet temperature: 44C
module 1 EARL inlet temperature: 30C
module 1 EARL device-2 temperature: 53C
module 1 XDB outlet temperature: 55C
module 1 XDB inlet temperature: 42C