OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
FS#7214 — Connection reset
Incident Report for Web Cloud
Resolved
We are facing currently problems of resetted connections on the different clusters in a random way.

We are investigating.


Update(s):

Date: 2012-09-18 10:24:47 UTC
We have been testing since Friday night
a new configuration of network equipment.

Our tests seem to indicate a return
to normal service.


Date: 2012-09-10 13:56:37 UTC
Our tests are currently unsuccessful.

We continue to look for a solution for this problem.



Date: 2012-08-31 06:17:23 UTC
We believe the problem is due to customers using a high traffic on our site.
we have doubled the SYN quota by ip source to validate this theory.


Date: 2012-08-29 10:26:02 UTC
The output of the patch has been postponed
The delay is too long, so we are working on a way to fix the problem.


Date: 2012-08-28 16:19:49 UTC
The problem seems to be cause by a bug on a network equipment that we have escalated to the provider.
The corrective for this bug must be forwarded to us in the coming days.
Posted Aug 23, 2012 - 13:24 UTC