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FS#3184 — FS#7136 — phone support

Attached to Project— Support
Incident
Telephone
CLOSED
100%
The phone support was not available and was looping on the waiting music.
We are searching for the cause of this problem.
Date:  Wednesday, 08 August 2012, 11:00AM
Reason for closing:  Done
Comment by OVH - Wednesday, 08 August 2012, 11:00AM

The calls were not redirected to the counselors and stayeed in the waiting queue.
The problem was detected and corrected. The phone support works again.