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FS#6950 — pcc-1b-n7
Incident Report for Hosted Private Cloud
Resolved
No impact but we should check closer.

2012 Jun 30 17:32:25 pcc-1b-n7 %DEVICE_TEST-STANDBY-2-PWR_MGMT_BUS_FAIL: Module 5 has failed test SpineControlBus 20 times on device Power
Mgmt Bus on slot 11 due to error Spine control test failed error number 0x00000002
2012 Jun 30 17:32:25 pcc-1b-n7 %DIAGCLIENT-STANDBY-2-EEM_ACTION_HM_SHUTDOWN: Test has been disabled as a part of default
EEM action


Update(s):

Date: 2012-07-06 00:02:56 UTC
2012 Jul 6 00:24:54 pcc-1b-n7 %CMPPROXY-STANDBY-2-LOG_CMP_UP: Connectivity Management processor(on module 5) is now UP

The card reset was done successfully.

We didn't notice any error during the card reboot.

Date: 2012-07-06 00:01:52 UTC
We are starting.

Date: 2012-07-05 15:32:52 UTC
The concerned card is currently in standby.

In coordination with Cisco we are going to proceed to a reload in order to check if it still has problems.

We are going to do this restart tonight at 00:00 (CEST).

Date: 2012-07-02 13:15:58 UTC
We opened a ticket with Cisco.

We will keep you informed.
Posted Jun 30, 2012 - 16:20 UTC