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FS#2990 — FS#6950 — pcc-1b-n7

Attached to Project— Dedicated Cloud
Incident
Backend / Core
CLOSED
100%
No impact but we should check closer.

2012 Jun 30 17:32:25 pcc-1b-n7 %DEVICE_TEST-STANDBY-2-PWR_MGMT_BUS_FAIL: Module 5 has failed test SpineControlBus 20 times on device Power
Mgmt Bus on slot 11 due to error Spine control test failed error number 0x00000002
2012 Jun 30 17:32:25 pcc-1b-n7 %DIAGCLIENT-STANDBY-2-EEM_ACTION_HM_SHUTDOWN: Test <SpineControlBus> has been disabled as a part of default
EEM action

Date:  Wednesday, 11 July 2012, 11:58AM
Reason for closing:  Done
Comment by OVH - Monday, 02 July 2012, 15:15PM

We opened a ticket with Cisco.

We will keep you informed.


Comment by OVH - Thursday, 05 July 2012, 17:32PM

The concerned card is currently in standby.

In coordination with Cisco we are going to proceed to a reload in order to check if it still has problems.

We are going to do this restart tonight at 00:00 (CEST).


Comment by OVH - Friday, 06 July 2012, 02:01AM

We are starting.


Comment by OVH - Friday, 06 July 2012, 02:02AM

2012 Jul 6 00:24:54 pcc-1b-n7 %CMPPROXY-STANDBY-2-LOG_CMP_UP: Connectivity Management processor(on module 5) is now UP

The card reset was done successfully.

We didn't notice any error during the card reboot.