rssLink RSS for all categories
 
icon_red
icon_green
icon_red
icon_red
icon_blue
icon_green
icon_green
icon_red
icon_red
icon_red
icon_orange
icon_green
icon_green
icon_green
icon_green
icon_blue
icon_green
icon_orange
icon_red
icon_green
icon_red
icon_red
icon_green
icon_red
icon_red
icon_red
icon_red
icon_orange
icon_green
 

FS#2927 — FS#6885 — P19 UPS4

Attached to Project— Datacenters
Incident
Paris 19
CLOSED
100%
A technician was in the site this morning for a maintenance visit on UPS4 (including batteries test).

The technician was on the starting point while the UPS was cutoff, we still do not know the reason.

A part of room 3, room 6, 4.1 and 4.2 were impacted (mono-alim servers).


Date:  Friday, 15 June 2012, 02:29AM
Reason for closing:  Done
Comment by OVH - Friday, 15 June 2012, 02:26AM

A second technician came as reinforcement in order to analyse the breakdown.
At the beginning, what happened was:
- The UPS had to detect an electric cutoff (which did not really happened)
- it had to move to battery
- the worst, it had to move on the by-pass
- but instead, the UPS was switched off urgently and had cut the supply.


Comment by OVH - Friday, 15 June 2012, 02:27AM

The technicians have found a defect on the card that manages the tension measures.
This has been replaced.

We are switching the UPS to ON-LINE mode.


Comment by OVH - Friday, 15 June 2012, 02:29AM

The re-switching to online mode was done successfully and the UPS was stable since then.