OVHcloud Customer Services Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
FS#6752 — Closure of the manager
Incident Report for Customer Service
Resolved
An incident on a database server forces us to close the site temporarily.



Update(s):

Date: 2012-05-21 22:45:54 UTC
The site is back to normal.

Date: 2012-05-21 22:42:50 UTC
We are using our replicate in hot spare thereafter ensuring us that data are consistent.
The site starts to recover progressively.


Date: 2012-05-21 22:41:07 UTC
Data checking takes more time than expected.
We are working to recover the services one by one in order to limit the inaccessibility to the manager, commands and others.


Date: 2012-05-21 22:38:36 UTC
A human error was at the origin of this problem.
The server has to end the request which has been launched by mistake .. :(

Date: 2012-05-21 22:36:41 UTC
We are checking data consistence.
the server works on this task to 100%.
Posted May 21, 2012 - 15:40 UTC