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FS#6657 — rbx-g1-a9
Incident
Report for Network & Infrastructure
Resolved
Since this morning, the new card 0/2 (which was replaced
a few days ago) poses new problem of ECC:
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778987: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778988: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778989: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778990: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778991: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778992: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778993: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778994: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778995: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778996: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778997: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778998: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778999: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5779000: LC/0/2/CPU0:Apr 30 13:12
We contact the TAC
Update(s):
Date: 2012-04-30 21:16:52 UTC
It'a apparently a software bug. Cisco is checking.
Durign the night, we are going to reload the card to
see if it stops the problem. In the meantime we wait for the patch.
There is no impact on the service.
a few days ago) poses new problem of ECC:
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778987: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778988: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778989: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778990: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778991: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778992: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778993: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778994: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778995: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778996: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778997: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778998: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5778999: LC/0/2/CPU0:Apr 30 13:12:44 UTC: prm_server_ty[295]: prm_ser_check: Parity error detected: NP 2, block 0x29 (TM_SC_L234), offset 17, memid 414, name CLASS_CFG_BR/CLASS_IQD_CFG_BR, addr 0x000003b7, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
Apr 30 15:13:11 rbx-g1-a9.fr.eu 5779000: LC/0/2/CPU0:Apr 30 13:12
We contact the TAC
Update(s):
Date: 2012-04-30 21:16:52 UTC
It'a apparently a software bug. Cisco is checking.
Durign the night, we are going to reload the card to
see if it stops the problem. In the meantime we wait for the patch.
There is no impact on the service.