Web Cloud Status - FS#6555 — mysql5-2.bdb, mysql5-3.bdb, mysql5-6.bdb and mysql5-18.bdb

OVHcloud Web Hosting Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

FS#6555 — mysql5-2.bdb, mysql5-3.bdb, mysql5-6.bdb and mysql5-18.bdb

Incident Report for Web Cloud

Resolved

We noticed slownesses on these mysql servers.

We identified the cause and we are going to intervene tonight to correct the problem.

The intervention will take place around midnight. No service interruption is expected.

Update(s):

Date: 2012-04-06 05:52:31 UTC
We found on one of the two switches of processes high CPU load. This load caused a loss of some packets which was decreasing the mysql performance.
We restarted the concerned switch. Following this restart, there was a traffic cut-off.
Now the process of the switch is stable.

We noticed that no more packets are lost and that the mysql server load dropped.

Posted Apr 05, 2012 - 21:14 UTC