OVHcloud Network Status

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  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
FS#6392 — Transformateur 1 Roubaix 2
Incident Report for Network & Infrastructure
Resolved
We have detected a \"pressure\" fault on the transformer 1 of a Roubaix 2.
Even if the transformer didn't stop, we switched the load to the backup transformer when the problem was detected.

In order to avoid waiting the expertise result for this transformer, we will replace it tomorrow morning with another one that we have in our stock (and then try to fix the defected one if possible).

The work will begin tomorrow at 8am and should be done before 3 pm.
Everything is done in order to recover the redundancy before the weekend.

All these operations didn't impact the servers thanks to the installations redundancy. The work will be done tomorrow under the same conditions.

Update(s):

Date: 2012-02-17 16:39:33 UTC
The working were done as expected. The transformer was replaced and the TGBT has again its redundance.
the analysis on the defected transformer were done this morning. We are waiting for the verdict.

Date: 2012-02-17 16:33:53 UTC
This transformer 20KV/410V is broken. We switched on the spare transformer to do the maintenance

http://yfrog.com/z/od9r0ezj


We have on the spot a spare transformer (!!) + rescue transformer which takes the charge in a few seconds :
http://yfrog.com/z/nyv5dyvj


Come on ! we push the beast ! come on ! come on !
http://yfrog.com/z/odjnesij

and here is the spare. We have only to connect , check and switch the load on it . 12 Hours in all.
http://yfrog.com/z/kk9j5yej
Posted Feb 16, 2012 - 23:03 UTC