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FS#2034 — FS#6008 — vCenter VPS
Attached to Project— VPS
| Incident | |
| Infrastructure | |
| CLOSED | |
 |
After a maintenance on the PCC infrastructure, we found connection problems to the VPS vcenter.
This has absolutely no impact on the VPS, but on the other hand the monitoring graphs on the managerv5 are impacted and we did have to stop all the robots of the VPS.
We are currently restarting the Vcenter in order to restablish the service.
The deliveries, reinstallations, reconfigurations, snapshots are for a moment unavailable.
The monitoring graphs were also impacted during this night and in this moment.
Date: Saturday, 29 October 2011, 21:51PMThis has absolutely no impact on the VPS, but on the other hand the monitoring graphs on the managerv5 are impacted and we did have to stop all the robots of the VPS.
We are currently restarting the Vcenter in order to restablish the service.
The deliveries, reinstallations, reconfigurations, snapshots are for a moment unavailable.
The monitoring graphs were also impacted during this night and in this moment.
Reason for closing: Done
Additional comments about closing: We worked with VMware to set up the service again. Everything is operational.
We let the ticket opened with VMware in order to identify precisely the causes of the problem.
The vCenter is still unstable. Impossible to restore the services for the time being.
It seems that the vCenter has difficulties to deal with the HA configuration on the different clusters.
We still don't know the origin of this problem.
The logs of the vCenter show critical errors provoking the systematic crash of the service in about 1h30.
A ticket is in progress with VMware.