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FS#5982 — pcc-22-n5
Incident Report for Hosted Private Cloud
Resolved
N5 rebooted.

Update(s):

Date: 2011-10-23 00:19:48 UTC
A human error is the origin the problem.
A technician in the datacenter cut mistakenly the pcc-22-n5 (traffic switched on the pcc-23-n5) and did not wait for the CCP-22-n5 to be back online again and committed the same manipulation mistake on the pcc-23-n5. This kind of error (looking like a sabotage) is not included in the specifications of the PCC.

2 errors = 2 fingers of the technician were cut with an ax.

Date: 2011-10-22 23:01:17 UTC
A preventive filter maintenance caused the problem.
A technician cut both power suppliers by mistake.

The traffic of the hosts is switched on the twin n5(n5-23-PCC).
Posted Oct 22, 2011 - 22:57 UTC