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FS#1692 — FS#5673 — RBX1 RBX3 : Switching generators

Attached to Project— Datacenters
Incident
Roubaix 1
CLOSED
100%
The electrical EDF arrival in RBX1 and RBX3 is now cut. In accordance with our program, generators are being automatically started and we will retake it in charge ; UPS have maintained power supply during 15 seconds of switching.
EDF has informed us immediately of an incident from their side and looked for the problem.

In addition to the generators, we dispose of a EDF rescue arrival ; site Redundancy level is not decreased due to this incident.

Date:  Thursday, 11 August 2011, 00:02AM
Reason for closing:  Done
Additional comments about closing:  Back to the principal way EDF side.

ERDF rescue is available.
Generator's rescue is available.
Comment by OVH - Wednesday, 10 August 2011, 23:50PM

ERDF has localised the defected cable apparently had a stroke of backhoe near Roubaix
This cable has been isolated, the power supply is back to normal by the other side of cable.

ERDF has intervened on the site to do the "back to normal", which has been done as expected.
End of the incident.


Comment by OVH - Thursday, 11 August 2011, 00:01AM

The VIP EDF in Lille:

5 minutes after the cut we had a call to ask "is it ok? Everything is ok?
Do you still get juice? we will put you on the re-supply priority?"
It was agreed that they remind of when they have mastered the failure,
and whether they trigger the intervention ERDF back to normal

1 hour later, recall the same person, who tells as that they have localised a useless backhoe. They isolate the cable and restart from the other side.

10 Minutes after the presence of ERDF in here. Gentlemen who understood our problems, and were in touch by phone with the same EDF Enterprise person. Not bad ! :)

We have to check whether we could have the EDF VIP in Paris and Strasbourg