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FS#15399 — SYD < > SGP
Attached to Project— Network
| Incident | |
| Backbone APAC | |
| CLOSED | |
 |
Our link between Sydney and Singapore is down. We have contacted our provider.
The traffic is now going through USA.
> http://weathermap.ovh.net/#apac
Date: Sunday, 30 September 2018, 12:29PMThe traffic is now going through USA.
> http://weathermap.ovh.net/#apac
Reason for closing: Done
Our provider confirmed the issue. It has been identified via SMW3 Segment 3 (between Singapore - Perth). Initial findings show a suspected cable fault and issue has been engaged to our cable provider partner.
In addition, our Perth team has been engaged to dispatch to the cable landing station (CLS) for OTDR testing to measure location of fault and identify if it's subsea cable or land-based cable fault. NO available ETR as of this writing but we will inform you back the soonest once secured.
The link is up and running. We put it back in production:
http://syd.smokeping.ovh.net/smokeping?target=APAC.AS9506