OVHcloud Network Status

Current status
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  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
FS#5528 — gsw-3
Incident Report for Network & Infrastructure
Resolved
The routing card #2 on gsw-3 is not responding. We are resetting it.

Update(s):

Date: 2011-06-17 05:55:05 UTC
We tested a failover on the card #2 toward card #1 . Everything is ok.
The router is back to its nominal functionning.

Date: 2011-06-17 05:53:29 UTC
The router is online again with a normal online functionning
on the 2 cards. The 2 sup are activated but because of
a synchronisation problem on the 2 cards, the router lost
the L2 configuration (switching part) on the 2 cards at the same time
We had to downgrade the whole configuration.

Date: 2011-06-17 05:50:39 UTC
After the reboot, card #1 is not back and card #2 has always
its ports in default. We are going to attempt a hard reboot
and eventually replace on of the sups if necessary.

Date: 2011-06-17 05:48:42 UTC
We restart the router.

Date: 2011-06-16 10:50:52 UTC
The ports of the card #2 cannot mount again. The card out of service has probably left these ports in an inconsistent status. We will restart the complete chassis.
We will schedule this intervention tonight starting from midnight. The routing will be interrupted about 5 to 10min for the customers routed on gsw-3 (except in case there is a problem during the intervention).

Date: 2011-06-16 10:44:11 UTC
The card #2 has restarted again tonight. We will replace it.

Date: 2011-06-15 05:18:01 UTC
The routing card #2 is up.
Posted Jun 15, 2011 - 05:17 UTC