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FS#15226 — PoP Singapore
Attached to Project— Network
| Incident | |
| Backbone APAC | |
| CLOSED | |
 |
On the 5th of December 2017 we had an issue on one of our equipment in the PoP of Singapore (sin-sg1-bb1-a72)
We are investigating
Date: Friday, 08 December 2017, 01:07AMWe are investigating
Reason for closing: Done
We have raised a ticket to our vendor for more information
For the moment everything is stable but we are still trying to find what happened with the vendor.
We are still investigating with the vendor to understand what is the issue.
After an investigation with the vendor it seems that we are dropping packets due to massive attacks from Asia.
We are still investigating further and we are also working closely with our partner to put new rules in place in order to stop this issue.
At the same time we are preparing the new installation of the new routers to increase capacity between our PoP and Datacenter. Sorry for the inconvenience.