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FS#15110 — gra-d1-a75

Attached to Project— Network
Incident
Gravelines
CLOSED
100%
We have strange logs on the module 3 of this device. Our constructor asked us to reload it.

We are going to isolate this equipment and then reload the faulty module.
Date:  Monday, 23 October 2017, 02:54AM
Reason for closing:  Done
Comment by OVH - Thursday, 19 October 2017, 05:46AM

Done


Comment by OVH - Monday, 23 October 2017, 01:35AM

We still have an issue.

We are going to isolate the router again and reset manually the module 3 as requested by the constructor


Comment by OVH - Monday, 23 October 2017, 02:44AM

This router is composed of linecard module and fabric module. Fabric module is used to do the communication between the linecards.
Here the issue was the communication between the linecard from the slot 3 and the fabric module of the slot 1.
After a reset of both, it seems so much better.

We keep an eye on it.