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FS#14671 — rbx2-102a/b-n3-vrack

Attached to Project— Network
Incident
Roubaix → RBX-2
CLOSED
100%
rbx2-102a-n3-vrack & rbx2-102b-n3-vrack have become unresponsive.
Our technician team is on site.
Date:  Saturday, 03 June 2017, 13:36PM
Reason for closing:  Done
Additional comments about closing:  All equipements are back to normal
Comment by OVH - Saturday, 03 June 2017, 12:59PM


Timeline:

Comment by OVH - Saturday, 03 June 2017, 06:31 AM

A part of the air conditioning system is no longer working properly.

Repair work is underway



Comment by OVH - Saturday, 03 June 2017, 07:32 AM

The compressor for the AC system no longer work.

We do not currently have ETA. However, a technical team is already working on it.



Comment by OVH - Saturday, 03 June 2017, 10:47 AM

The compressor is repaired and the AC system gradually provide cooler air inside the datacenter.


Comment by OVH - Saturday, 03 June 2017, 11:28 AM

The equipment rbx2-102b-n3-vrack is now broken due to the heat issue led by the defective AC system breakdown.

However, we already replaced it and we are currently making a re-configuration.

It should be done shortly!



Comment by OVH - Saturday, 03 June 2017, 11:50 AM

The network setup for rbx2-102b-n3-vrack is back up!

The necessary check are already done.

Ping OK!