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Following the closure of the incident reported here: http://status.ovh.co.uk/?do=details&id=14307, equipment did not return to normal. About 5% of customers in the SBG datacentre have been impacted by routers being unable to respond to ARP requests.
In order to permanently solve this issue, we have had to restart the two routers one after another. The first one was restarted at 10:59am, which reestablished the majority of the service. Then the second one was restarted at 11:31am.
Update(s):
Date: 2017-01-06 11:51:19 UTC sbg-4b-a9 is now stable.
We are no longer seeing any impact on this router.
Date: 2017-01-06 11:50:35 UTC The routers are new stable and the number of IPs has just returned to normal.
Date: 2017-01-06 11:49:47 UTC sbg-4b-a9.fr.eu => Power Cycle Request Received. Power Cycling now ! (%PLATFORM-MBI_HELLO-6-NODE_PWRCYL )
Date: 2017-01-06 11:49:33 UTC sbg-4a-a9 has restarted
Date: 2017-01-06 11:49:01 UTC sbg-4a-a9 is restarting after isolation.