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FS#14021 — Robots and Manager PrivateCloud

Attached to Project— Dedicated Cloud
Maintenance
Backend / Core
In progress
0%
We will update the infrastructure firewall Thursday, September 8th from 10am.

During the maintenance there may be some disruption in the functioning of robots.
The manager and APIv6 for Private Cloud will experience 5 minutes of downtime, during the maintenance.

No impact on vms or infrastructure management is expected.
Comment by OVH - Thursday, 08 September 2016, 11:53AM

We are updating the firewall in Europe.
Downtime on the Manager and APIv6 for the Private Cloud product has begun.


Comment by OVH - Thursday, 08 September 2016, 11:54AM

Following the update, the firewall is no longer forwarding packets, we are investigating


Comment by OVH - Thursday, 08 September 2016, 11:56AM

Everything is back to normal.

After updating, the firewall lost its license and no longer forwarded packets. We have renewed its license with the supplier and traffic returned to normal.

We have ceased updates for the time being and are looking into the issue with the supplier.