RSS for all categories
FS#13156 — FS#18040 — 37.187.28.248/249
Attached to Project— Network
| Incident | |
| Gravelines | |
| CLOSED | |
 |
Switches 37.187.28.248 and 37.187.28.249 have rebooted one after the other.
Reason: Reset triggered due to HA policy of Reset
Service: eth_port_sec hap reset
This bug is well-known by Cisco. We are planning to update the switch this week.
Date: Monday, 16 May 2016, 16:47PMReason: Reset triggered due to HA policy of Reset
Service: eth_port_sec hap reset
This bug is well-known by Cisco. We are planning to update the switch this week.
Reason for closing: Done
We have encountered the same problem again. We are investigating to determine the urgency of the upgade.
Same problem: hap_reset.
Reason: Reset triggered due to HA policy of Reset
Service: eth_port_sec hap reset
If this problem continúes within the next hours, we will proceed with the update.
We still have problems with the switches. We are upgrading on last version.
%SYSMGR-2-SERVICE_CRASHED: Service "eth_port_sec" (PID 4853) hasn't caught signal 6 (core will be saved).
%SYSMGR-2-HAP_FAILURE_SUP_RESET: System reset due to service "eth_port_sec" in vdc 1 has had a hap failure
Secondary update is in progress of breakdown.
sw.37.187.28.249# install all kickstart n5000-uk9-kickstart.7.1.3.N1.2a.bin system n5000-uk9.7.1.3.N1.2a.bin ?
<CR>
ssi Boot-variable name
sw.37.187.28.249# install all kickstart n5000-uk9-kickstart.7.1.3.N1.2a.bin system n5000-uk9.7.1.3.N1.2a.bin
Verifying image bootflash:/n5000-uk9-kickstart.7.1.3.N1.2a.bin for boot variable "kickstart".
[####################] 100% -- SUCCESS
Verifying image bootflash:/n5000-uk9.7.1.3.N1.2a.bin for boot variable "system".
[####################] 100% -- SUCCESS
Verifying image type.
[####################] 100% -- SUCCESS
Extracting "system" version from image bootflash:/n5000-uk9.7.1.3.N1.2a.bin.
[####################] 100% -- SUCCESS
Extracting "kickstart" version from image bootflash:/n5000-uk9-kickstart.7.1.3.N1.2a.bin.
[####################] 100% -- SUCCESS
Extracting "bios" version from image bootflash:/n5000-uk9.7.1.3.N1.2a.bin.
[####################] 100% -- SUCCESS
Extracting "fexth" version from image bootflash:/n5000-uk9.7.1.3.N1.2a.bin.
[####################] 100% -- SUCCESS
Performing module support checks.
[####################] 100% -- SUCCESS
Notifying services about system upgrade.
[####################] 100% -- SUCCESS
Compatibility check is done:
Module bootable Impact Install-type Reason
------ -------- -------------- ------------ ------
1 yes disruptive reset Incompatible image
3 yes disruptive reset Incompatible image
100 yes disruptive reset Incompatible image
101 yes disruptive reset Incompatible image
102 yes disruptive reset Incompatible image
103 yes disruptive reset Incompatible image
104 yes disruptive reset Incompatible image
105 yes disruptive reset Incompatible image
106 yes disruptive reset Incompatible image
107 yes disruptive reset Incompatible image
108 yes disruptive reset Incompatible image
109 yes disruptive reset Incompatible image
111 yes disruptive reset Incompatible image
Images will be upgraded according to following table:
Module Image Running-Version New-Version Upg-Required
------ ---------------- ---------------------- ---------------------- ------------
1 system 6.0(2)N2(2) 7.1(3)N1(2a) yes
1 kickstart 6.0(2)N2(2) 7.1(3)N1(2a) yes
1 bios v3.6.0(05/09/2012) v3.6.0(05/09/2012) no
1 power-seq v2.0 v3.0 yes
1 SFP-uC v1.1.0.0 v1.0.0.0 no
3 power-seq v2.0 v2.0 no
100 fexth 6.0(2)N2(2) 7.1(3)N1(2a) yes
101 fexth 6.0(2)N2(2) 7.1(3)N1(2a) yes
102 fexth 6.0(2)N2(2) 7.1(3)N1(2a) yes
103 fexth 6.0(2)N2(2) 7.1(3)N1(2a) yes
104 fexth 6.0(2)N2(2) 7.1(3)N1(2a) yes
105 fexth 6.0(2)N2(2) 7.1(3)N1(2a) yes
106 fexth 6.0(2)N2(2) 7.1(3)N1(2a) yes
107 fexth 6.0(2)N2(2) 7.1(3)N1(2a) yes
108 fexth 6.0(2)N2(2) 7.1(3)N1(2a) yes
109 fexth 6.0(2)N2(2) 7.1(3)N1(2a) yes
111 fexth 6.0(2)N2(2) 7.1(3)N1(2a) yes
1 microcontroller v1.2.0.1 v1.2.0.1 no
Switch will be reloaded for disruptive upgrade.
Do you want to continue with the installation (y/n)? [n] y
Install is in progress, please wait.
The FEX image preload is in progress. Once the preload is done, the switch will reboot in the latest version and we will upgrade the primary switch.
Pre-loading modules.
[This step might take upto 20 minutes to complete - please wait.]
[*Warning -- Please do not abort installation/reload or powercycle fexes*]
[####################] 100% -- SUCCESS
Finishing the upgrade, switch will reboot in 10 seconds.
Switch 249 is rebooting.
sw.37.187.28.249# System is still initializing
Configuration mode is blocked until system is ready
sw.37.187.28.248# install all kickstart n5000-uk9-kickstart.7.1.3.N1.2a.bin system n5000-uk9.7.1.3.N1.2a.bin
Verifying image bootflash:/n5000-uk9-kickstart.7.1.3.N1.2a.bin for boot variable "kickstart".
[####################] 100% -- SUCCESS
Verifying image bootflash:/n5000-uk9.7.1.3.N1.2a.bin for boot variable "system".
[####################] 100% -- SUCCESS
Verifying image type.
[####################] 100% -- SUCCESS
Extracting "system" version from image bootflash:/n5000-uk9.7.1.3.N1.2a.bin.
[####################] 100% -- SUCCESS
Extracting "kickstart" version from image bootflash:/n5000-uk9-kickstart.7.1.3.N1.2a.bin.
[####################] 100% -- SUCCESS
Extracting "bios" version from image bootflash:/n5000-uk9.7.1.3.N1.2a.bin.
[####################] 100% -- SUCCESS
Extracting "fexth" version from image bootflash:/n5000-uk9.7.1.3.N1.2a.bin.
[####################] 100% -- SUCCESS
Performing module support checks.
[####################] 100% -- SUCCESS
Notifying services about system upgrade.
[####################] 100% -- SUCCESS
Compatibility check is done:
Module bootable Impact Install-type Reason
------ -------- -------------- ------------ ------
1 yes disruptive reset Incompatible image
3 yes disruptive reset Incompatible image
100 yes disruptive reset Incompatible image
101 yes disruptive reset Incompatible image
102 yes disruptive reset Incompatible image
103 yes disruptive reset Incompatible image
104 yes disruptive reset Incompatible image
105 yes disruptive reset Incompatible image
106 yes disruptive reset Incompatible image
107 yes disruptive reset Incompatible image
108 yes disruptive reset Incompatible image
109 yes disruptive reset Incompatible image
111 yes disruptive reset Incompatible image
Images will be upgraded according to following table:
Module Image Running-Version New-Version Upg-Required
------ ---------------- ---------------------- ---------------------- ------------
1 system 6.0(2)N2(2) 7.1(3)N1(2a) yes
1 kickstart 6.0(2)N2(2) 7.1(3)N1(2a) yes
1 bios v3.6.0(05/09/2012) v3.6.0(05/09/2012) no
1 power-seq v2.0 v3.0 yes
1 SFP-uC v1.1.0.0 v1.0.0.0 no
3 power-seq v2.0 v2.0 no
100 fexth 6.0(2)N2(2) 7.1(3)N1(2a) yes
101 fexth 6.0(2)N2(2) 7.1(3)N1(2a) yes
102 fexth 6.0(2)N2(2) 7.1(3)N1(2a) yes
103 fexth 6.0(2)N2(2) 7.1(3)N1(2a) yes
104 fexth 6.0(2)N2(2) 7.1(3)N1(2a) yes
105 fexth 6.0(2)N2(2) 7.1(3)N1(2a) yes
106 fexth 6.0(2)N2(2) 7.1(3)N1(2a) yes
107 fexth 6.0(2)N2(2) 7.1(3)N1(2a) yes
108 fexth 6.0(2)N2(2) 7.1(3)N1(2a) yes
109 fexth 6.0(2)N2(2) 7.1(3)N1(2a) yes
111 fexth 6.0(2)N2(2) 7.1(3)N1(2a) yes
1 microcontroller v1.2.0.1 v1.2.0.1 no
Switch will be reloaded for disruptive upgrade.
Do you want to continue with the installation (y/n)? [n] y
Everything seems to be back to normal. We are monitoring.