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FS#13007 — FS#17891 — rbx-g5-a9

Attached to Project— Dedicated servers
Incident
Associated service
CLOSED
100%
We find it impossible to apply the configuration of this equipment.
We are currently investigating.

The add/remove IPs and servers is disrupted on the RBX area.
Date:  Tuesday, 10 May 2016, 16:50PM
Reason for closing:  Done
Additional comments about closing:  The delay has been caught up, everything is 100% operational
Comment by OVH - Tuesday, 10 May 2016, 16:48PM

We have temporarily disabled vrak robots to diagnose with Cisco on a complete release.
Only the EU part is concerned, the CA remains operational.


Comment by OVH - Tuesday, 10 May 2016, 16:48PM

We are working with Cisco to find a non-disruptive solution to the deadlock. The rbx-g5 router accepts no commit on configuration changes.


Comment by OVH - Tuesday, 10 May 2016, 16:49PM

We fixed the problem on rbx g5-starting a process associated with the SysDB. Commits are back to normal. We will reinstate the vrack robots on the EU area.