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FS#12669 — FS#17508 — Paris network

Attached to Project— ADSL / SDSL
Incident
Backend / Core
CLOSED
100%
We have detected a pack loss. We are investigating.
Date:  Tuesday, 12 April 2016, 20:58PM
Reason for closing:  Done
Comment by OVH - Tuesday, 12 April 2016, 20:55PM

We have fixed a problem of keepalives between TH2 and GSW.
After this modification, we have not detected any other pack loss.

We keep monitoring to confirm the durability of the correction.


Comment by OVH - Tuesday, 12 April 2016, 20:56PM

We have detected another pack loss. We are investigating.


Comment by OVH - Tuesday, 12 April 2016, 20:57PM

The detected pack loss is much lower than that of the beginning.
We continue to seek the cause.


Comment by OVH - Tuesday, 12 April 2016, 20:57PM

gsw-12-n5(config)# int e1/48
gsw-12-n5(config-if)# shu
gsw-12-n5(config-if)#


Comment by OVH - Tuesday, 12 April 2016, 20:58PM

We have not detected any other pack loss after the interface shutdown.