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FS#12624 — FS#17329 — filerz325.premium

Attached to Project— Hosting
Incident
all (Plan hostings)
CLOSED
100%
We have detected an issue on this server. We are working on it.
Date:  Monday, 04 April 2016, 19:30PM
Reason for closing:  Done
Comment by OVH - Monday, 04 April 2016, 18:17PM

A technician has been dispatched.


Comment by OVH - Monday, 04 April 2016, 18:19PM

Two discs of the same mirror fell into default. We are carrying out the data backup while trying to recover the pool.


Comment by OVH - Monday, 04 April 2016, 18:21PM

We are still testing solutions. 147 clients have been impacted.
The technician is changing the micro-controller of a disk that is out of service.


Comment by OVH - Monday, 04 April 2016, 18:23PM

Backups are down on filerz for 2 hours now. We are working to repair the disk.


Comment by OVH - Monday, 04 April 2016, 18:24PM

We are trying to reduce the recovery time from a backup.


Comment by OVH - Monday, 04 April 2016, 18:25PM

Due to the last backups, service is available again.