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FS#12141 — FS#16536 — vRack RBX

Attached to Project— Dedicated servers
Incident
all (dedicated servers)
CLOSED
100%
We currently having issue on the vRack network of RBX. We looking at the issue.
Date:  Monday, 25 July 2016, 16:28PM
Reason for closing:  Done
Comment by OVH - Wednesday, 10 February 2016, 07:44AM

We had an incident on vRack RBX caused by an important peak of load on rbx-g5-a9. The issue is now isolated and fixed.


Comment by OVH - Wednesday, 10 February 2016, 07:51AM

Incident started : Feb 10 04:58:08 UTC
Incident ended : Feb 10 06:34:13 UTC

It was caused by a huge amount of UDP process that created a failure to communicate between RBX and other datanceter. It was no impact between GRA/SBG/BHS.


Comment by OVH - Wednesday, 10 February 2016, 08:11AM

We are still investigating. Issue is now fixed but there are still increasing UDP processes. We are on it to fix the problem


Comment by OVH - Wednesday, 10 February 2016, 08:28AM

We find the problem's origin. An ACL was not properly replicated on the new ports to g1/g2-a75.

This is now fixed for RBX, we will monitor and do the other POP in few hours.