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FS#1209 — FS#5216 — filerz124.mail

Attached to Project— E-mail
Incident
all
CLOSED
100%
The server no longer responds, an intervention is ongoing.
Date:  Wednesday, 09 March 2011, 13:21PM
Reason for closing:  Done
Comment by OVH - Tuesday, 08 March 2011, 08:29AM

The RAM is the cause, we will replace it.

Fault class : fault.memory.intel.fbd.crc
Affects : hc://:product-id=X7DVL-3:chassis-id=0123456789:server-id=filerz124:serial=180104090901011eb3:part=KINGSTON:revision=D1/motherboard=0/memory-contrller=0/dram-channel=1/dimm=0/rank=0
faulted but still in service
FRU : "DIMM2A" (hc://:product-id=X7DVL-3:chassis-id=0123456789:server-id=filerz124:serial=180104090901011eb3:part=KINGSTON:revision=D1/motherboard=0/meory-controller=0/dram-channel=1/dimm=0)
faulty


Comment by OVH - Tuesday, 08 March 2011, 08:30AM

The RAM was replaced, the service is up.

A synchronisation of the account information is ongoing for this server.