OVHcloud Network Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
FS#5194 — GlobalSwitch
Incident
Report for Network & Infrastructure
Resolved
Thereafter an electric cut tonight at 2h27, the datacenter went through Generators.
Return attempts on the 'normal' electrical incomings were failed. Actually, a part of datacenter (all except Level 1 and 2) remains supplied by the generators (about 40 hours of autonomy) and some switching mechanical actions (manual) would be taken.
Update(s):
Date: 2011-03-03 12:25:29 UTC
Thereafter switching sources in default, the datacenter is completely back on EDF this morning at 4h46.
At level 1, Channel B upstream UPS is planted on the path A (each channel has its own UPS).
At level 2, Channel B upstream UPS is planted on the path B (each channel has its own UPS).
It would be interesting to know the exact origin of the problem.
Date: 2011-03-02 22:30:27 UTC
Switching operations are still not accomplished.
Part of the Level 1 and Level 2 is still fueled by the groups.
It seems that 2 (!) HB / LB transformers are involved.
Diagnostic operations are in progress in GlobalSwitch with a full return on EDF expected before tomorrow morning.
Our sequel at Level 5 is not impacted.
Date: 2011-03-02 15:12:19 UTC
Switching operations will start at 16h15.
Return attempts on the 'normal' electrical incomings were failed. Actually, a part of datacenter (all except Level 1 and 2) remains supplied by the generators (about 40 hours of autonomy) and some switching mechanical actions (manual) would be taken.
Update(s):
Date: 2011-03-03 12:25:29 UTC
Thereafter switching sources in default, the datacenter is completely back on EDF this morning at 4h46.
At level 1, Channel B upstream UPS is planted on the path A (each channel has its own UPS).
At level 2, Channel B upstream UPS is planted on the path B (each channel has its own UPS).
It would be interesting to know the exact origin of the problem.
Date: 2011-03-02 22:30:27 UTC
Switching operations are still not accomplished.
Part of the Level 1 and Level 2 is still fueled by the groups.
It seems that 2 (!) HB / LB transformers are involved.
Diagnostic operations are in progress in GlobalSwitch with a full return on EDF expected before tomorrow morning.
Our sequel at Level 5 is not impacted.
Date: 2011-03-02 15:12:19 UTC
Switching operations will start at 16h15.