Comment by OVH - Tuesday, 01 December 2015, 16:10PM
2015 Dec 1 05:14:55 CEST mad-5-a72 Ebra: %LINEPROTO-5-UPDOWN: Line protocol on Interface Port-Channel1 (I:mad-1-a71:OVH:), changed state to down
2015 Dec 1 05:14:58 CEST mad-5-a72 Ebra: %LINEPROTO-5-UPDOWN: Line protocol on Interface Port-Channel1 (I:mad-1-a71:OVH:), changed state to up
2015 Dec 1 05:15:00 CEST mad-5-a72 Ebra: %LINEPROTO-5-UPDOWN: Line protocol on Interface Port-Channel1 (I:mad-1-a71:OVH:), changed state to down
2015 Dec 1 05:15:04 CEST mad-5-a72 Ebra: %LINEPROTO-5-UPDOWN: Line protocol on Interface Port-Channel1 (I:mad-1-a71:OVH:), changed state to up
2015 Dec 1 05:22:53 CEST mad-5-a72 Ebra: %LINEPROTO-5-UPDOWN: Line protocol on Interface Port-Channel1 (I:mad-1-a71:OVH:), changed state to down
2015 Dec 1 05:23:02 CEST mad-5-a72 Ebra: %LINEPROTO-5-UPDOWN: Line protocol on Interface Port-Channel1 (I:mad-1-a71:OVH:), changed state to up
2015 Dec 1 05:23:43 CEST mad-5-a72 Ebra: %LINEPROTO-5-UPDOWN: Line protocol on Interface Port-Channel1 (I:mad-1-a71:OVH:), changed state to down
2015 Dec 1 05:43:13 CEST mad-5-a72 Ebra: %LINEPROTO-5-UPDOWN: Line protocol on Interface Port-Channel1 (I:mad-1-a71:OVH:), changed state to up
Seems to be a fiber problem.
2 of 4 links are currently up
mad-5-a72#sh int desc | i mad-1
Et29 down down I:mad-1-a71:OVH:Po1(DWDM)
Et30 up up I:mad-1-a71:OVH:Po1(DWDM)
Et31 down down I:mad-1-a71:OVH:Po1(DWDM)
Et32 up up I:mad-1-a71:OVH:Po1(DWDM)
Comment by OVH - Tuesday, 01 December 2015, 16:18PM
The links are 2 by 2 on 2 DWDM fiber liabilities. We think that the simultaneous cuts on the links are due to work on the optical layer.
We have opened a ticket to verify that these are not tasks in progress. Otherwise, we will dispatch an OVH technician to each site to verify the optical levels and find the source of the problem (or problems).
Comment by OVH - Tuesday, 01 December 2015, 16:24PM
Our provider confirme it is all due to work on the fiber. Investigation is in progress in order to restore the service.
2015 Dec 1 05:14:55 CEST mad-5-a72 Ebra: %LINEPROTO-5-UPDOWN: Line protocol on Interface Port-Channel1 (I:mad-1-a71:OVH:), changed state to down
2015 Dec 1 05:14:58 CEST mad-5-a72 Ebra: %LINEPROTO-5-UPDOWN: Line protocol on Interface Port-Channel1 (I:mad-1-a71:OVH:), changed state to up
2015 Dec 1 05:15:00 CEST mad-5-a72 Ebra: %LINEPROTO-5-UPDOWN: Line protocol on Interface Port-Channel1 (I:mad-1-a71:OVH:), changed state to down
2015 Dec 1 05:15:04 CEST mad-5-a72 Ebra: %LINEPROTO-5-UPDOWN: Line protocol on Interface Port-Channel1 (I:mad-1-a71:OVH:), changed state to up
2015 Dec 1 05:22:53 CEST mad-5-a72 Ebra: %LINEPROTO-5-UPDOWN: Line protocol on Interface Port-Channel1 (I:mad-1-a71:OVH:), changed state to down
2015 Dec 1 05:23:02 CEST mad-5-a72 Ebra: %LINEPROTO-5-UPDOWN: Line protocol on Interface Port-Channel1 (I:mad-1-a71:OVH:), changed state to up
2015 Dec 1 05:23:43 CEST mad-5-a72 Ebra: %LINEPROTO-5-UPDOWN: Line protocol on Interface Port-Channel1 (I:mad-1-a71:OVH:), changed state to down
2015 Dec 1 05:43:13 CEST mad-5-a72 Ebra: %LINEPROTO-5-UPDOWN: Line protocol on Interface Port-Channel1 (I:mad-1-a71:OVH:), changed state to up
Seems to be a fiber problem.
2 of 4 links are currently up
mad-5-a72#sh int desc | i mad-1
Et29 down down I:mad-1-a71:OVH:Po1(DWDM)
Et30 up up I:mad-1-a71:OVH:Po1(DWDM)
Et31 down down I:mad-1-a71:OVH:Po1(DWDM)
Et32 up up I:mad-1-a71:OVH:Po1(DWDM)
The links are 2 by 2 on 2 DWDM fiber liabilities. We think that the simultaneous cuts on the links are due to work on the optical layer.
We have opened a ticket to verify that these are not tasks in progress. Otherwise, we will dispatch an OVH technician to each site to verify the optical levels and find the source of the problem (or problems).
Our provider confirme it is all due to work on the fiber. Investigation is in progress in order to restore the service.