Get webhook notifications whenever Network & Infrastructure creates an incident, updates an incident, resolves an incident or changes a component status.
We have an accidental reboot problem of the supervision card occurring on bor-1-6k. This was the same problem that occurred with task #4716 a couple of months ago. We will replace the supervision card while the router is disconnected. There is no impact on production, the router still hasn't been put into production.
Update(s):
Date: 2011-02-14 11:59:51 UTC It was indeed a problem with the power supply of the bay itself. This problem is now resolved.
Date: 2011-02-02 12:11:37 UTC After complementary tests, it seems that the hardware is not the reason. It is in fact due to a problem at the level of the electric power supply of the rack. We are working with the provider on this subject.
Date: 2011-01-28 16:46:15 UTC We replaced the card but the unwanted reboots have persisted. After further review, it appears that the 10G card inserted in slot # 1 is in fact the cause of the problem. We will replace it next week.