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FS#1058 — FS#5067 — bor-1-6k

Attached to Project— Network
Maintenance
Whole Network
CLOSED
100%
We have an accidental reboot problem of the supervision card occurring on bor-1-6k. This was the same problem that occurred with task #4716 a couple of months ago. We will replace the supervision card while the router is disconnected. There is no impact on production, the router still hasn't been put into production.
Date:  Monday, 14 February 2011, 12:57PM
Reason for closing:  Done
Additional comments about closing:  It was indeed a problem with the power supply of the bay itself. This problem is now resolved.
Comment by OVH - Friday, 28 January 2011, 17:46PM

We replaced the card but the unwanted reboots have persisted. After further review, it appears that the 10G card inserted in slot # 1 is in fact the cause of the problem. We will replace it next week.


Comment by OVH - Wednesday, 02 February 2011, 13:11PM

After complementary tests, it seems that the hardware is not the reason. It is in fact due to a problem at the level of the electric power supply of the rack. We are working with the provider on this subject.