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FS#10478 — FS#14343 — gsw-3-c1

Attached to Project— Network
Incident
GSW
CLOSED
100%
We have hardware problems on this router again.

We are in a case similar to # 14315 from the weekend. We will restart module 3 of the router.
Date:  Wednesday, 12 August 2015, 18:09PM
Reason for closing:  Done
Comment by OVH - Wednesday, 12 August 2015, 18:04PM

Card # 3 will not restart. We will restart the chassis.


Comment by OVH - Wednesday, 12 August 2015, 18:05PM

We have found a problem on one of the chassis cards. We are sending a technician onsite to deal with it.


Comment by OVH - Wednesday, 12 August 2015, 18:06PM

We are replacing the sup in slot1.


Comment by OVH - Wednesday, 12 August 2015, 18:09PM

After having replaced the sup in slot1, we have not found any new malfunctions on this chassis.

We are currently shipping several spare cards from Roubaix to anticipate any new problems.

But none has been found ever since.