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FS#10341 — FS#14205 — nwk-5-a9

Attached to Project— Network
Incident
Backbone US
CLOSED
100%
There are OSPF flaps on this harware (BDF session down).
Date:  Tuesday, 18 August 2015, 11:59AM
Reason for closing:  Done
Comment by OVH - Monday, 03 August 2015, 10:39AM

We can't find any issue with the links: optical links are fine, there aren't any CRC errors.

We will continue to look for the issue.


Comment by OVH - Wednesday, 12 August 2015, 19:30PM

A case was opened at the manufacturer´s in order to investigate.


Comment by OVH - Wednesday, 12 August 2015, 19:31PM

We must install an EMS (patch), installation requires a reboot of the equipment.

The operation will take place on August 13th at 10am CEST.


Comment by OVH - Thursday, 13 August 2015, 14:37PM

Starting to install the router.


Comment by OVH - Thursday, 13 August 2015, 14:37PM

Reboot underway.


Comment by OVH - Thursday, 13 August 2015, 14:37PM

The router is up. We will monitor the BFD flaps to make sure the problem is fixed.