FS#1008 — FS#5023 — cluster010 / homez.332
Attached to Project— Hosting
Maintenance | |
60gp | |
CLOSED | |
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The server has restarted following a CPU problem.
We are planning a CPU replacement tonight.
Sites hosted on / homez.332 will be impacted for some minutes.
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TIME EVENT-ID MSG-ID SEVERITY
--------------- ------------------------------------ -------------- ---------
Jan 14 10:39:58 58d1b46d-4bfc-c86f-dc1a-8fa257954643 INTEL-8000-WS Critical
Host : filerz332
Platform : System Product Name Chassis_id : System Serial Number
Fault class : fault.cpu.intel.nb.fsb
Problem in : hc://:product-id=System-Product-Name:chassis-id=System:server-id=filerz332/motherboard=0/chip=0
faulted but still in service
FRU : hc://:product-id=System-Product-Name:chassis-id=System:server-id=filerz332/motherboard=0/chip=0
faulty
Description : Front Side bus between CPU and northbridge Refer to
http://sun.com/msg/INTEL-8000-WS for more information.
Response : System panic or reset by BIOS
Impact : System may panic or be reset by BIOS
Action : Schedule a repair procedure to replace the affected CPU.
Date: Tuesday, 22 February 2011, 11:21AMWe are planning a CPU replacement tonight.
Sites hosted on / homez.332 will be impacted for some minutes.
--------------- ------------------------------------ -------------- ---------
TIME EVENT-ID MSG-ID SEVERITY
--------------- ------------------------------------ -------------- ---------
Jan 14 10:39:58 58d1b46d-4bfc-c86f-dc1a-8fa257954643 INTEL-8000-WS Critical
Host : filerz332
Platform : System Product Name Chassis_id : System Serial Number
Fault class : fault.cpu.intel.nb.fsb
Problem in : hc://:product-id=System-Product-Name:chassis-id=System:server-id=filerz332/motherboard=0/chip=0
faulted but still in service
FRU : hc://:product-id=System-Product-Name:chassis-id=System:server-id=filerz332/motherboard=0/chip=0
faulty
Description : Front Side bus between CPU and northbridge Refer to
http://sun.com/msg/INTEL-8000-WS for more information.
Response : System panic or reset by BIOS
Impact : System may panic or be reset by BIOS
Action : Schedule a repair procedure to replace the affected CPU.
Reason for closing: Done
We will replace the 2 CPU , an interruption of 10 minutes is expected.
Intervention is done
The server does not respond.
An intervention is ongoing.
The server is unstable, we will switch to a spare.
The service is restored.